Tuscany 2006/07
From Charles Matheson, London
We are two couples who set out in January 2006 with the intention to purchase a property in Italy. We attended several property shows and agreed to visit Le Marche at the invitation of an estate agent. We agreed a brief and flew to Ancona where we were not met as agreed by the company, then taxied, at our cost, to an agreed meeting point, the properties shown did not meet the brief e.g. brief: 2 bed apartment, offered: 6 bed country mansion.
On behalf of the purchasers I attended a property show at Excel, in October and met Ms. Stefania Russo from The Property Organiser Ltd.
Following the show Stefania contacted me to arrange a meeting at this meeting we agreed a specification and brief for the target property.
Stefania contacted me within two weeks and arranged for me to view, together with her five properties within the agreed target area, Tuscany. I attended alone, based on our previous experiences; we had decided not to waste any more funds travelling as a group.
Stefania met me at the airport and cancelled my hired car, she drove me to the five properties over two days, arranged a hotel for me to stay in overnight and delivered me back to the airport.
The five properties which were viewed came within the agreed specification envelope, principally two were 100% on the specification and the other three were within 95% of being the perfect choice.
Following the viewing I selected two properties and in November all the purchasers travelled to Italy to view the selected properties. We selected a property in Casatico, Garfagnana, which met the brief exactly, agreed the purchase price and paid the 1% deposit. This sum secures the property for a period of six weeks.
Following this the process was managed very professionally by Stefania who guided us through all the steps and at the end of February we concluded the purchase. The vendor’s expectations were managed very well by Stefania and her team and in preparation for the final exchange we found that all the actions had been carried out professionally and we managed to conclude the legal exchange in less than one and a half hours.
The post purchase service offered by The Property Organiser is, we believe is superior to the schemes we have looked at with other agents. The principal difference is that we are dealing in the UK with a local contact, who is not organising by telephone with unknown suppliers but has people on the ground who supervise the works and oversee the long running contracts, such as pool maintenance, garden upkeep etc. Using this service we have had a kitchen designed and fitted, fireplace designed and fitted, pool and garden contracts negotiated, reduce car parking at Pisa airport negotiated etc.
We cannot recommend the service provided by The Property Organiser highly enough, they provide a family based service with all the care and attention which unfortunately is lacking within many service based industries.
We have listed our individual contact numbers, please do not hesitate to contact any of us if you wish a verbal confirmation of this testimonial.
Charlie, Lynne, Lisa and Martin
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